Operating Smarter in Insurance: When “More” Is Not Enough

A version of this blog previous appeared in Insurance & Technology. I have to admit that I’m a sucker for loyalty cards at the grocery store. It’s a pretty simple and painless way to save a few bucks on everyday items, things that you’d buy every day like bananas, bread or peanut butter. The key is I don’t have to skimp on quality to save money since I can get the same brand I usually purchase. In the insurance business, people grapple the quality versus savings equation when it comes to efficiency.